At Hi Lux, our collections are released in limited quantities. Once a style sells out, we typically do not restock it, allowing us to move on to creating new pieces.

Because of this, all sales are final. We do not accept returns or offer refunds.

If you need a different size, we are happy to offer an exchange within 20 days of the delivery date, subject to product availability.

To be eligible for an exchange:

• The item must be unworn, unwashed, and in its original condition.
• All original tags must still be attached.
• The item must be free of makeup, perfume, deodorant, stains, or any signs of wear.
• Customers are responsible for the cost of shipping the item back to us. We will cover the shipping cost of sending the replacement item.

Please note that because our pieces are produced in limited quantities and are not typically restocked, we cannot guarantee that your requested size will be available. If your size is unavailable, we will issue store credit for the value of the item.

To request an exchange, please contact us at admin@hiluxco.com within 20 days of receiving your order.